I’ve been suffering from huge problems with my virginmedia phone service over the last 4 weeks. It’s been hugely inconvenient and virginmedia have been nothing short of incompetent in resolving the problem.

I’ve given them a week to sort it out, or I’m taking my business elsewhere. The lesson here is that they might be good on price, but it comes at a huge price in terms of customer service. I wouldn’t recommend them to anyone who needs reliable service with access to decent support when things go wrong.

I’ll certainly be going for another provider when we move – I don’t want to go through all this pain again.